Disclaimer

1. Introduction

This disclaimer applies to the website norixmedia.com ("the Website") and all products, services, and content provided by NorixMedia Ltd., a company registered in Ireland with its registered office at Unit 4, Ashbourne Business Park, Ashbourne, Co. Meath, A84 F6Y2, Ireland ("NorixMedia", "we", "us", or "our").

By accessing and using this Website or purchasing any of our gardening products, you acknowledge that you have read, understood, and agreed to the terms outlined in this disclaimer. If you do not agree with any part of this disclaimer, please discontinue use of the Website and do not place any orders.

This disclaimer should be read alongside our Privacy Policy, Terms of Service, and Cookie Notice, which collectively govern your use of the Website and our services.

2. Growing Results and Plant Performance

NorixMedia supplies gardening kits, seedlings, compost, and related growing accessories designed for home use across Ireland and the EU. While we take considerable care in sourcing healthy, climate-adapted seedlings and providing high-quality organic compost, the success of any gardening endeavour depends on a wide range of factors that are beyond our control.

Factors that can affect plant growth include, but are not limited to: the amount and quality of natural light available at the growing location; ambient temperature and humidity levels; the frequency and quantity of watering; soil drainage conditions if plants are transferred to outdoor beds; exposure to wind, frost, or unusually heavy rainfall; the presence of pests, diseases, or fungi in the growing environment; and the overall care and attention given by the grower.

Any estimated timelines we provide for germination, sprouting, or harvest (for example, "first harvest within 3-4 weeks") are approximate figures based on testing conducted under standard indoor and outdoor Irish conditions. These timelines are offered as general guidance and should not be interpreted as guarantees. Your actual results may vary depending on your specific growing environment and how closely you follow the care instructions provided with each kit.

We do offer a 21-day sprouting guarantee on our seedlings, which entitles you to a free replacement if a plant fails to show growth within 21 days of setup, provided that the care instructions included with your kit were followed. The specific terms of this guarantee are outlined in our Terms of Service. This guarantee does not extend to plant performance beyond initial sprouting, nor does it cover plants that have been transferred to environments significantly different from those recommended in our care guides.

3. Financial Savings and Cost Estimates

Throughout our Website, we reference potential savings that home growers may experience when growing their own herbs and vegetables instead of purchasing them from supermarkets. For example, we state that customers may "save up to €40/month on groceries" and that a basil kit "produces the equivalent of 15+ supermarket packets over a growing season."

These figures are based on comparisons made in early 2026 between the cost of our kits and the average retail prices of equivalent fresh herbs and vegetables at major Irish supermarkets. The calculations assume that plants are cared for properly, produce at a typical rate for the given variety, and that the grower uses the produce regularly as part of their cooking routine.

Actual savings will vary based on individual consumption patterns, the retail prices at your local shops (which fluctuate throughout the year), the varieties you choose to grow, the success rate of your plants, and whether you use the harvested produce before it perishes. We do not guarantee any specific level of financial savings, and the estimates provided should be treated as illustrative rather than as firm commitments.

Prices shown on our Website for NorixMedia products are in euros (€) and include Irish VAT at the standard rate applicable at the time of purchase. Delivery charges, where applicable, are additional. We reserve the right to adjust our product prices at any time, although any price changes will not affect orders that have already been confirmed.

4. Website Content and Gardening Advice

The information published on this Website, including blog articles, care guides, planting calendars, product descriptions, and FAQ responses, is provided for general informational purposes only. This content is intended to support home growers with practical tips and guidance, but it does not constitute professional horticultural, agricultural, or botanical advice.

While we make every effort to ensure that the information on our Website is accurate, up to date, and relevant to Irish growing conditions, we cannot guarantee that all content is free from errors, omissions, or outdated recommendations. Growing conditions, best practices, and product availability may change over time, and we update our content periodically but not on a guaranteed schedule.

If you have specific concerns about soil conditions, plant diseases, pest control, or growing challenges that go beyond the scope of our general advice, we recommend consulting a qualified horticulturist or your local Teagasc office for professional guidance tailored to your situation.

NorixMedia is not responsible for any losses, damages, or disappointing results that arise from following advice published on our Website if that advice was not suited to your specific growing environment. Our care guides are written for typical Irish indoor and sheltered outdoor conditions, and may not be appropriate for all microclimates, soil types, or building orientations found across the country.

5. Product Safety and Allergen Information

All NorixMedia products are manufactured and packaged in compliance with applicable Irish and EU consumer safety regulations. Our compost is certified organic and peat-free. The biodegradable pots and packaging materials we use are designed to be safe for household use and are non-toxic under normal conditions.

However, gardening products by their nature involve soil, organic matter, and plant material. Individuals with known allergies to specific plants, moulds, or organic compounds should review the ingredient lists included with each kit before handling the contents. If you experience an allergic reaction after handling any NorixMedia product, discontinue use immediately and seek medical advice.

Our kits are suitable for use by children under adult supervision. Children under the age of 8 should not handle compost, plant food, or small seeds without a responsible adult present. NorixMedia products are not intended for consumption (other than the edible herbs and vegetables grown from the kits once they have matured), and compost, plant food, and packaging should not be ingested.

While we describe certain products as "organic," this refers to the growing medium and compost used in our kits. The seedlings themselves are grown using organic methods at our partner nurseries, but individual growers should be aware that the final organic status of any produce depends on the conditions and treatments applied throughout the entire growing process, including any fertilisers, pesticides, or water sources used after the kit leaves our facility.

6. Customer Testimonials and Reviews

Testimonials and reviews displayed on our Website are genuine and come from real NorixMedia customers who have purchased and used our products. We do not fabricate reviews, nor do we pay for positive testimonials. Where a customer has provided a testimonial, we display their first name, last initial, occupation, and general location (city or county) with their explicit consent.

The experiences described in customer testimonials are individual and personal. They reflect the specific circumstances, growing environments, and care routines of each reviewer. Your experience with the same product may differ due to the variables described in Section 2 of this disclaimer. A positive review from one customer does not guarantee that you will achieve identical results.

Our overall customer rating of 4.7 out of 5 stars is calculated based on verified purchase reviews collected through our order confirmation follow-up emails. This rating is updated periodically and represents a snapshot of customer satisfaction at the time of calculation. We display both positive and constructive reviews to provide a balanced picture of customer experiences with our products.

7. Third-Party Links and External Content

Our Website may occasionally contain links to third-party websites, resources, or services that we believe may be of interest or use to our customers. These links are provided for convenience only and do not imply endorsement, sponsorship, or affiliation with the linked third party.

NorixMedia has no control over the content, accuracy, privacy practices, or availability of third-party websites. We are not responsible for any loss or damage that may arise from your use of external websites accessed through links on our site. We encourage you to review the terms of use and privacy policy of any third-party website before sharing personal information or making purchases.

If you discover a broken or inappropriate link on our Website, we would appreciate you letting us know by contacting us at [email protected] so that we can review and update it promptly.

8. Limitation of Liability

To the maximum extent permitted by Irish and EU law, NorixMedia Ltd. shall not be held liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our Website, your purchase of our products, or your reliance on any information provided on this Website.

This limitation applies to, but is not limited to: failed or unsatisfactory plant growth; financial losses from purchasing products that did not meet your expectations; damage to property (such as surfaces, furniture, or flooring) caused by soil, water, or plant material from our kits; allergic reactions or health issues arising from contact with product components; and any loss of data or interruption of service resulting from Website downtime or technical issues.

Nothing in this disclaimer excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under Irish or EU consumer protection law.

In any event, our total aggregate liability to you for any claims arising from or related to our products or services shall not exceed the amount you paid to NorixMedia for the specific product or order that gave rise to the claim. This cap applies regardless of the legal theory under which the claim is brought, whether in contract, tort, strict liability, or otherwise.

9. Intellectual Property

All content on this Website, including but not limited to text, photographs, graphics, logos, icons, illustrations, care guides, product descriptions, and page design, is the intellectual property of NorixMedia Ltd. or is used under licence from the respective rights holders. This content is protected by Irish and international copyright, trademark, and intellectual property laws.

You may view, download, and print pages from this Website for your own personal, non-commercial use only. You may not reproduce, distribute, modify, republish, or use any Website content for commercial purposes without our prior written permission. Unauthorised use of our intellectual property may result in legal action.

The NorixMedia name, logo, and associated branding elements are trademarks of NorixMedia Ltd. Use of these trademarks without our express written consent is prohibited. If you wish to use any of our content or branding for press, partnership, or educational purposes, please contact us at [email protected].

10. Accuracy and Availability of Information

We strive to keep all product descriptions, prices, delivery estimates, and general content on our Website accurate and current. However, errors can occur. If you notice any information on our Website that appears incorrect, outdated, or misleading, we ask that you bring it to our attention so we can investigate and correct it.

Product photographs on our Website are intended to give a realistic representation of the items you will receive. However, due to natural variation in living plants, differences in screen colour calibration, and seasonal availability, the exact appearance of seedlings, compost colour, and pot shading may differ slightly from what is shown online. These minor variations are a normal part of working with natural, organic products and do not constitute a defect or grounds for a return.

We reserve the right to modify, update, or remove any content from this Website at any time without prior notice. Product availability is subject to stock levels at our distribution centre in Ashbourne, Co. Meath, and we cannot guarantee that all products listed on the Website will be available for immediate dispatch at all times.

11. Governing Law

This disclaimer is governed by and construed in accordance with the laws of Ireland. Any disputes arising from or related to this disclaimer or your use of this Website shall be subject to the exclusive jurisdiction of the courts of Ireland, unless mandatory consumer protection legislation in your country of residence provides otherwise.

If any provision of this disclaimer is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalidity of any single provision does not affect the validity of the disclaimer as a whole.

12. Changes to This Disclaimer

We may update this disclaimer from time to time to reflect changes in our business practices, product range, or applicable legislation. When we make material changes, we will update the "Last Updated" date at the top of this page. We recommend reviewing this disclaimer periodically to stay informed about the terms under which you use our Website and purchase our products.

Your continued use of the Website after any changes to this disclaimer constitutes your acceptance of the revised terms. If you do not agree with the updated disclaimer, you should discontinue use of the Website.

13. Contact Us

If you have any questions about this disclaimer, or if you would like clarification on any of the points covered, please do not hesitate to get in touch with us using the details below. We aim to respond to all enquiries within two business days.